零基础应急职场口语

Chapter 1 求职面试 The Job Interview Section 1 自我介绍，展示才华 Self-Introduction, Show Your Skills Section 2 明确自己的优势和劣势 Advantages and Disadvantages Section 3 应聘这份工作的原因 Reasons for Applying for the Job Section 4 简述自我职业规划 Career Planning Section 5 对公司的了解 About the Company Section 6 期望的薪资待遇 Expected Salary and Benefits Section 7 面试结束了 After the Interview Chapter 2 职场新人 The Office Newcomer Section 1 主动结识同事 Introducing Yourself to Co-Workers Section 2 领取办公用品 Getting Office Supplies Section 3 熟悉工作环境 Getting Familiar with the Work Environment Section 4 学习公司规章制度 Learning the Company Rules and Regulations Section 5 参加培训 Attending Training Courses Chapter 3 日常事务 Daily Affairs Section 1 日常文件整理 Filing Documents Section 2 收发传真 Sending and Receiving Faxes Section 3 复印打印资料 Copying and Printing Section 4 公司内部邮件往来 Communicating with Co-Workers via Email Section 5 发函联络客户 Contacting Clients Using Business Emails Section 6 遇到了问题，寻求帮助 Asking for Help Section 7 面对失误，不要气馁 Facing Mistakes Chapter 4 工作进行时 Working Time Section 1 上司分配任务 Taking on a Task Section 2 开展工作 Getting Started Section 3 与同事沟通交流 Communicating with Your Co-Workers Section 4 汇报工作进度 Reporting Your Progress Section 5 团队协作力量大 Being a Team Player Section 6 受到赞赏 Receiving a Compliment Section 7 保证按时完成 Finishing on Time Chapter 5 跟同事相处 Getting Along with Your Co-Workers Section 1 跟同事聊聊天 Small Talk Section 2 跟同事共进午餐 Having Lunch with Your Co-Workers Section 3 虚心向同事学习 Learning from Your Co-Workers Section 4 不吝惜赞美 Giving Compliments Section 5 及时解决矛盾与冲突 Solving Contradictions and Conflicts Chapter 6 办公电话 Telephone Communications Section 1 接听电话，礼貌得体 Answering the Phone Section 2 转接电话 Transferring a Call Section 3 可以留言 Leaving a Message Section 4 应对电话咨询 Responding to Enquiries Section 5 处理客户投诉 Responding to Customer’s Complaints Section 6 进行电话预约 Telephone Appointments Section 7 与客户在电话里沟通 Communicating with Customers over the Phone Chapter 7 举行会议 Holding a Meeting Section 1 会议的筹备 Preparing for a Meeting Section 2 会议开始了 Opening a Meeting Section 3 共同讨论议题 Discussing Items Section 4 征求别人意见 Asking for Suggestions Section 5 表达赞同或反对 Agreeing and Disagreeing Section 6 做好会议总结 Drawing a Conclusion Chapter 8 谈判高手 Becoming a Good Negotiator Section 1 介绍自己及公司 Presenting Yourself and Your Company Section 2 向对方介绍产品 Introducing Your Products Section 3 讨论合作的可能性 Discussing Cooperation Opportunities Section 4 进行价格谈判 Negotiating the Price Section 5 协商合约细节 Negotiating the Contract Section 6 协商付款方式 Negotiating Payment Terms Section 7 作出一些让步 Making Some Concessions Section 8 双方签订合同 Signing the Contract Chapter 9 业务精英 Being the Best Salesman Section 1 进行市场调查 Conducting a Market Survey Section 2 开展营销活动 Starting a Marketing Campaign Section 3 参加展会 Attending Trade Shows Section 4 争取客户订单 Obtaining Purchase Orders Section 5 做完美的简报 Giving a Perfect Presentation Section 6 需要出差 Being on a Business Trip Section 7 升职加薪啦 Promotion and Getting a Raise Section 8 迎接年终考核 The Annual Evaluation Section 9 拿年终奖 Getting an Annual Bonus Chapter 10 遇到特殊情况 Special Circumstances Section 1 上班迟到了 Arriving Late Section 2 需要加班 Working Overtime Section 3 向领导请假 Asking for Leave Section 4 开始休假 Taking a Vacation Section 5 进行岗位调动 Transferring Jobs Section 6 请辞 Resigning Section 7 被解雇了 Getting Fired Chapter 11 休闲时光 Leisure Time Section 1 部门有聚会 Going to an Office Party Section 2 相约购物 Going Shopping Section 3 大家一起去K歌吧 Going to Karaoke Section 4 欢乐的舞会 Going to a Dance Section 5 组织外出旅行 Going on a Trip